Terms & Conditions

Welcome to Kalam Kitaab. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • Kalam Kitaab is an online Punjabi book store.

  • These Terms & Conditions apply to all users, visitors, and customers of the website.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Availability

  • All products listed on the website are subject to availability.

  • We make every effort to display accurate product information; however, minor errors may occur.

  • In case a product is out of stock, prepaid orders will be refunded as per our Refund Policy.

3. Pricing & Payments

  • Prices listed on the website may be displayed in different currencies depending on the customer’s location.

  • Prices are subject to change without prior notice.

  • Payments must be completed at the time of placing the order unless otherwise specified.

4. Orders & Cancellations

  • Once an order is placed and confirmed, it cannot be modified.

  • Order cancellations are allowed only on the same day of placing the order and are subject to approval.

  • If the need arises to change the delivery address or contact number, customers must contact us directly on our phone number as soon as possible.

  • Kalam Kitaab reserves the right to cancel any order due to unforeseen circumstances.

5. Shipping & Delivery

  • Delivery timelines provided on the website are estimates and may vary.

  • Kalam Kitaab is not responsible for delays caused by courier partners, weather conditions, or incorrect address details.

6. Returns & Refunds

  • We do not accept returns or exchanges once an order is delivered.

  • Refunds are applicable only in case a product is out of stock, as mentioned in our Refund & Cancellation Policy.

7. User Responsibilities

  • Users agree to provide accurate and complete information while placing orders.

  • Any misuse of the website or fraudulent activity may result in termination of access.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Kalam Kitaab.

  • Unauthorized use or reproduction of any content is prohibited.

  • Kalam Kitaab reserves the right to use customer testimonials, reviews, and feedback for promotional and marketing purposes, including on the website and social media platforms.

9. Limitation of Liability

  • Kalam Kitaab shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

  • Mobile Number:

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Kalam Kitaab
A Punjabi Book Store