Privacy Policy

Welcome to Kalam Kitaab, a Punjabi book store. Your privacy is important to us. This Privacy Policy document explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, contact us, or register on our website, we may collect personal details such as:

  • Name

  • Shipping and billing address

  • Mobile number:

  • Email address (Gmail):

  • Payment-related information (processed securely through third-party payment gateways; we do not store card details)

b. Non-Personal Information

We may automatically collect certain non-personal information, including:

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • Date and time of visits

2. How We Use Your Information

The information we collect may be used to:

  • Process and deliver your book orders

  • Communicate with you regarding orders, inquiries, or support

  • Improve our website, services, and user experience

  • Send updates, offers, or promotional content (only if you choose to receive them)

  • Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with:

  • Trusted service providers (such as delivery partners and payment processors) strictly for order fulfillment

  • Legal authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Remember user preferences

  • Analyze website traffic

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services for informational or operational purposes. Kalam Kitaab is not responsible for the privacy practices, content, or policies of these third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of promotional communications

To exercise these rights, you may contact us using the details provided below.

8. Children’s Privacy

Kalam Kitaab does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

  • Mobile Number:

  • Email (Gmail):

Kalam Kitaab